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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samuel munoz

January 6, 2026

5  out of  5
rating by Samuel munoz
"Hola Alicia muchas gracias resivi toda la información correctamente. Muchísimas Gracias de nuevo. Y muy eficiente en tu trabajo."
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KevinSoBeast247

January 5, 2026

5  out of  5
rating by KevinSoBeast247
"Alicia provided exceptional service when I called to update my auto insurance policy. I added a new car and removed an existing one. Alicia explained the information accurately and thoroughly. She answered all my questions with confidence. Pleasure talking to her."
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Silver

December 31, 2025

5  out of  5
rating by Silver
"I would like to thank Ivonne E. for helping me out switch from another insurance company for my vehicles and home insurance! It was a smooth process and was able to accommodate my busy schedule. Thank you again!"
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jennie wang

December 30, 2025

5  out of  5
rating by jennie wang
"Michelle is considerate, friendly and helpful"
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roland cruz

December 30, 2025

5  out of  5
rating by roland cruz
"Melanie's assistant with my questions was exceptional! She was professional, polite and precise. It was a pleasure having her handle my concerns. I would definitely enjoy her assistant again."
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Crystal Nunez

December 11, 2025

5  out of  5
rating by Crystal Nunez
"Meanie was very pleasant and helpful. Thank you!"
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RUBEN SANCHEZ

December 9, 2025

5  out of  5
rating by RUBEN SANCHEZ
"Michelle E did a Great job with getting my quotes & very easy to work with & was not in a hurry!!"
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Kennedy Nichols

December 5, 2025

5  out of  5
rating by Kennedy Nichols
"Me and my parents have been with Derrick Spencer’s agency for well over 5 years now. I don’t have any complaints! Every time I call with questions the team does a great job answering them or assisting in anyway they can. Melanie helped me out with something this past week and was great!! Thank you :)"
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Louis Serpa

November 27, 2025

5  out of  5
rating by Louis Serpa
"My agent Michelle was amazing got me in and out in less than 20 minutes and got me the coverage that I needed for my car and my apartment thank you guys again"
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Brennen Welborn

November 26, 2025

5  out of  5
rating by Brennen Welborn
"I just want to say how sweet and amazing Melanie was on assisting me today, I couldn’t be any happier. Thank you!"
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Luis Mayorquin

November 26, 2025

5  out of  5
rating by Luis Mayorquin
"Melanie was outstanding and was a great big help thank you Melenie,"
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Arturo Estrada

November 26, 2025

5  out of  5
rating by Arturo Estrada
"I want to start by thanking Melanie Rojas, for helping me with all my insurance needs, Melanie was patience, great explanation & most importantly she speaks Spanish. Definitely make me feel very comfortable & more knowledgeable with all the good sources of information she gave me."
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Michael L

November 26, 2025

5  out of  5
rating by Michael L
"Melanie was just amazing . She knew exactly what I needed help on and solved my issue with ease. She was very nice and polite, you can tell she just loves helping and meeting new people. Thanks for your help today Melanie!"
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palmirena100

November 18, 2025

5  out of  5
rating by palmirena100
"I had a great experience with Melanie, she was able to assist me with my request and very friendly and professional."
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Nicole Bennett

November 17, 2025

5  out of  5
rating by Nicole Bennett
"Blanca is super professional and has great follow up!"
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Ndungutse Jean

November 14, 2025

5  out of  5
rating by Ndungutse Jean
"ivonne"
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Bill and Virginia Cummings

November 11, 2025

5  out of  5
rating by Bill and Virginia Cummings
"Great price and excellent service. A pleasure to do business with. Thank you 😊!"
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Irma Marquez

November 6, 2025

5  out of  5
rating by Irma Marquez
"I’ve been with state farm for years everyone is super nice and helpful, today Melanie helped me and she did amazing she answered all of my questions and helped me with my policy."
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Lena Valentine

November 4, 2025

5  out of  5
rating by Lena Valentine
"I’ve called a few times in regards to quotes and for the most part every time I’ve called I was lucky enough to get Michelle on the line. I wasn’t sure if I can ask for her or not but it seems she is the only one in the office that has any sense of customer service. She was able to get me quotes on multiple products and was so kind and patient with me even when I had to clarify questions she already answered. She was a hoot. I truly plan on calling back to obtain a new policy with State Farm solely based off the customer experience and grace she’s shown."
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Nicholas Vaden

October 30, 2025

1  out of  5
rating by Nicholas Vaden
"You will be unable to add a 2nd vehicle for at least four days, this isn’t a choice you should make. Find somewhere else immediately or waste time and money."
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Miriam Lujan

October 30, 2025

5  out of  5
rating by Miriam Lujan
"Alicia helped me add my husband to my policy with ease. Highly recommend office."
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Maria Whyte

October 24, 2025

5  out of  5
rating by Maria Whyte
"Prompt and friendly service! Alicia and Melanie answered all my questions right away! Alicia even sent me a wrap-up email to confirm our transaction. Thank you!"
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Eva Cogar

October 21, 2025

5  out of  5
rating by Eva Cogar
"Melanie was extremely helpful and very courteous!"
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Carter Frye

October 21, 2025

5  out of  5
rating by Carter Frye
"Very friendly and happy to help. Ivonne was awesome and super helpful!"
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inga calloway

October 14, 2025

5  out of  5
rating by inga calloway
"Melanie was very helpful with my car insurance"