State Farm® Insurance Agent Derrick Spencer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ME. E.
December 30, 2024
1
out of
5
rating by ME. E.
"Please stop contacting me. You do not need to call me and send me texts and emails every day. I'm ignoring you because I did not like your policy premium..."
We responded:
"Thank you for your feedback. We understand your frustration, and we apologize for any inconvenience caused. Please note that without the name or contact information of the customer, we are unable to identify and remove you from our contact list. If you could provide us with a name or phone number, we would be more than happy to assist you in resolving this issue promptly. Thank you for giving us the opportunity to address your concern."
Brian D
December 23, 2024
5
out of
5
rating by Brian D
"Great customer service and greats savings"
We responded:
"Thank you, Brian, for your positive feedback! I'm glad to know you appreciated our customer service and the savings we offer. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Salvador Martinez
December 19, 2024
5
out of
5
rating by Salvador Martinez
"Really good service Ivonne Espinoza will attend you 👍🏻"
We responded:
"Thank you, Salvador! I'm glad to know that Ivonne provided you with such good service. We appreciate your feedback and look forward to assisting you with any future needs. Don't hesitate to reach out if you have any questions!"
Jose Hernandez
December 18, 2024
5
out of
5
rating by Jose Hernandez
"Ivonne was able to help me get cheaper car insurance and lower my insurance on my house by bundling. Thank you for all of your help!!"
We responded:
"Thank you, Jose! I'm glad to hear that Ivonne was able to assist you in finding more affordable options by bundling your insurance. We appreciate your feedback and are here for any future needs or questions you might have. Feel free to reach out anytime!"
Nichole Gilbert
November 30, 2024
5
out of
5
rating by Nichole Gilbert
"Long story short I recently got out of a long term relationship and was under the impression he was still making the auto insurance payment come to find out just two days ago via DMV letter, I do not and my registration will be suspended in 2 days. I reached out to Derrick and his team and they jumped right on it even on their day off today. Got my auto insurance back up and running with Hilda AND cheaper than Progressive! So grateful for you guys!! Thank you for taking the time to help me! Highly recommend this group! 10/10!"
We responded:
"Nichole, thank you for sharing your experience! I'm glad our team, especially Hilda, could assist you promptly and efficiently, even on our day off. It's wonderful to know we could help you get your insurance back on track and save you money. Your recommendation means a lot to us. If you need anything else, we're here to help!"
Pj Ridley
November 21, 2024
5
out of
5
rating by Pj Ridley
"When i was looking for insurance i found state farm had the best pricing for the best insurance. Ivonne helped me out with everything and did a fantastic job coaching me thru everything. I appreciate her for all her time and dedication to the job!"
We responded:
"Ivonne and our team are grateful for your kind words, Pj! We're happy to know you found the best pricing and coverage with State Farm. Ivonne's dedication and guidance are truly commendable, and we're glad she could assist you so well. If you have any future questions or need further assistance, our office is here for you. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Kevin Tardi
November 20, 2024
5
out of
5
rating by Kevin Tardi
"- phenomenal patience and explanation of options, I’d recommend to anyone"
We responded:
"Kevin, thank you for your kind words! I'm glad you appreciated the patience and detailed explanations of your options. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
#NoFears
November 19, 2024
5
out of
5
rating by #NoFears
"Excelente servicio Yuridhia muy atento, cordial y amable, ayuda a resolver todas tus dudas y buenos consejos"
We responded:
"¡Gracias por su reseña excepcional! Yuridhia es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Jessie “BayMax”
November 15, 2024
5
out of
5
rating by Jessie “BayMax”
"I can't say enough good things about my experience with Ivonne Espinoza! From the moment I reached out for help with my insurance needs, she has been nothing short of exceptional. Ivonne went above and beyond in every aspect of the process. She dedicated countless calls to ensure I thoroughly understood every detail and worked tirelessly to find the best policy tailored to my unique needs. What really stood out to me was her warmth and kindness. Ivonne made what could have been a stressful experience not only manageable but truly enjoyable. She approaches her work with such passion, demonstrating a deep knowledge of the industry that eased all my worries. I wholeheartedly recommend Ivonne to anyone seeking insurance. She’s a true gem in the field, and I feel lucky to have had her assistance. If you want someone who genuinely cares about her clients and is committed to finding the best solutions, look no further! Thank you, Ivonne, for all your hard work—you’re amazing! 🌟"
We responded:
"Jessie, Thank you for sharing your wonderful experience with Ivonne! I'm glad to hear how her dedication and expertise made your insurance process smooth and enjoyable. Ivonne's warmth and commitment to her customers truly shine through in your review, and it's fantastic to know she was able to address all your needs so effectively. We appreciate your recommendation and are always here to assist with any future insurance needs you may have. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Robert Pimentel
November 12, 2024
5
out of
5
rating by Robert Pimentel
"Ivonne is Very nice and professional"
We responded:
"Thank you, Robert! I'm glad to hear that Ivonne provided you with such professional and friendly service. We appreciate your feedback and look forward to assisting you with any future needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Imani Deleon
November 8, 2024
5
out of
5
rating by Imani Deleon
"Hey, Blanca saved me a bunch of cash. If you are military and want to get real insurance for a reasonable price without seeming like your buying your car again hit up Blanca with state farm. This lady was able to take my type of driving and saving me way more with all my insurances all together and I appreciate that this company didn't just take advantage of me because I am a US veteran. If you are a veteran 💪 I would recommend Blanca @state farm. The girl will have money back in your pockets where they belong for the best type of plan catered to you. I appreciate you Blanca. You did that and she was quick n thorough. The most time went into her looking where she can save me money."
We responded:
"Shawnell, thank you for sharing your experience! I'm glad Blanca could assist you in saving money on your insurance while providing the coverage you need. It's wonderful to know that she was thorough and quick in finding the best plan for you. We truly value our veterans and aim to offer the best service possible. If you need any further assistance, feel free to reach out. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Sergio Pacheco
October 29, 2024
5
out of
5
rating by Sergio Pacheco
"Getting insurance is something that is always nerve wrecking, but this wasn’t the case with Ivonne. She was very informative and patient and truly showed that she cared about making sure my policy fits me. People like Ivonne are few and far between and she is a blessing to everyone she comes in contact with. I can’t thank her enough for helping me make these difficult decisions in my life. I’m almost 3 years sober and my life is finally coming together and I’m glad to make Ivonne and State Farm a part of my story."
We responded:
"Sergio, thank you for sharing your experience! I'm glad to hear that Ivonne made the process of getting insurance less nerve-wracking for you. Her dedication to ensuring your policy fits your needs and her genuine care are qualities we truly value. Congratulations on your sobriety milestone, and we're honored to be a part of your journey. If you ever need further assistance, our office is here for you. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Tony Silavong
October 29, 2024
5
out of
5
rating by Tony Silavong
"Very good experience. Was very quick and helpful. Ivonne Espinoza was the person who helped me. Very good customer service."
We responded:
"Thank you, Tony! I'm glad you had a very good experience with us. Ivonne is indeed a valuable part of our team, and it's wonderful to know she provided you with quick and helpful service. We appreciate your feedback and look forward to assisting you with any future needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Eric Solvesky
October 23, 2024
1
out of
5
rating by Eric Solvesky
"I've been with my current State Farm agent for 30 years. Home and 5 vehicles. I called this office because I recently moved to Laveen, but mostly because I have been getting poor communication from my current agent. After a couple of phone conversations, I provided all of my policy numbers and was promised a call back the same day. Two days later I called THEM back, and was told that I need to go to the website and do x, y, and z. Maybe it's just time to move on from State Farm."
We responded:
"Eric, thank you for taking the time to share your experience. I’m genuinely sorry to hear about the communication issues you faced. Our goal is to provide prompt and clear service, and it’s disappointing to know we fell short. Your feedback is invaluable, and I assure you we’ll address this internally. If you have any further questions or need assistance, please don’t hesitate to reach out to our office. We’re here to help! - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Rebecca Murillo
October 17, 2024
5
out of
5
rating by Rebecca Murillo
"Topaz was great setting up with my new policy after having a terrible experience with another insurance company. Thanks Topsz"
We responded:
"Rebecca, thank you for your wonderful review! I'm happy to hear that Topaz was able to assist you with setting up your new policy. We're grateful to have Topaz on our team, and it's great to know she made a positive impact. If you have any further questions or need assistance, feel free to reach out anytime! - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Tomas vargas
October 11, 2024
5
out of
5
rating by Tomas vargas
"first of all I would like to Thank Sonny Wadhwa he was very helpful and informative he was able to provide all the information I needed."
We responded:
"Thank you, Tomas, for your wonderful review! I'm glad Sonny was able to provide you with the information you needed. We appreciate your kind words and are always here to help with any future questions or needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Arlene Gandara
October 10, 2024
5
out of
5
rating by Arlene Gandara
"I had a very great experience with Sonny he took care of my problem ..he was great..."
Abby Mitchell
October 7, 2024
5
out of
5
rating by Abby Mitchell
"Sonny was extremely helpful and knowledgeable regarding our insurance. He was able to get us home and automobile insurance bundle. Thanks again Sonny!"
We responded:
"Abby, thank you for your wonderful review! I'm happy to hear that Sonny was able to assist you with your home and automobile insurance bundle. Your satisfaction is important to us, and we're grateful for your trust in our services. If you have any further questions or need assistance in the future, our office is always here to help. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Keytuh Arroz
October 4, 2024
5
out of
5
rating by Keytuh Arroz
"Elizabeth was very informative, helpful and encouraging. I was looking for a lower rate and she worked with me to find a policy that was doable for me but that would still cover all my vehicle necessities. She was understanding and Kind. I am happy I got to work with her on my policy."
We responded:
"Thank you so much for sharing your experience, Keytuh! It’s wonderful to hear that Elizabeth was able to assist you with such care and dedication. We’re glad she could find the right policy that worked for you. If you ever need anything else, don’t hesitate to reach out! - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Mika
October 4, 2024
5
out of
5
rating by Mika
"I have to take the time to express gratitude for Ivonne’s patience ,kindness, and help. I reached out to Derrick’s office in need of car insurance. I had the pleasure of having Ivonne as my agent.Ivonne was very informative and was able to help me with all of needs. Any time I was confused about anything (Because insurance tends to confuse me) Ivonne made sure to give me a full detailed understanding of what I was signing up for. I can’t thank her enough. Definitely a great agent and very nice to work with."
We responded:
"Mika, thank you for sharing your experience! I'm glad Ivonne was able to assist you with your auto insurance needs and provide clear, detailed explanations. Her patience and kindness are truly valued in our office. We're grateful to have her on our team and happy to know she made your experience a positive one. If you need any further assistance, don't hesitate to reach out. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Shayna Beckham
October 4, 2024
5
out of
5
rating by Shayna Beckham
"Sonny is AWESOME, witty and to the point. Had a great experience!"
We responded:
"Shayna, thank you for your wonderful review! I'm glad Sonny made your experience enjoyable with his wit and direct approach. We appreciate your feedback and look forward to assisting you with any future needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Tina Tuohy
October 1, 2024
5
out of
5
rating by Tina Tuohy
"Very nice to talk to him he was so helpful and it was very reasonable cost-wise so I thank you very much Derek bye"
We responded:
"Thank you, Tina! I'm happy you found our conversation helpful and the costs reasonable. Your satisfaction is important to us. If you have any further questions or need assistance in the future, feel free to reach out. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Scott Gill
September 30, 2024
5
out of
5
rating by Scott Gill
"Very Helpful after my mother’s death. Sonny provided great service and advice on a home owners policy."
We responded:
"Scott, thank you for your kind words and the 5-star rating. I'm happy Sonny could provide the support and advice you needed during such a difficult time. We're grateful for your trust in us for your homeowner's policy. If you have any further questions or need assistance, please don't hesitate to reach out. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
manual loya
September 27, 2024
4
out of
5
rating by manual loya
"great service all the times .Sunny great attitude.friendly and professional"
We responded:
"Thank you, Manual, for your kind words and positive feedback! I'm glad to hear that you've consistently received great service from our team. Sunny's friendly and professional attitude is indeed a great asset to our office. If you ever need further assistance, don't hesitate to reach out. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Emanuel Urizabel
September 26, 2024
5
out of
5
rating by Emanuel Urizabel
"Absolutely thrilled with my experience working with Ivon as my insurance agent! From the moment I reached out, she was incredibly responsive and took the time to understand my needs. Her expertise and clear explanations made the entire process so much easier. I truly appreciate her personalized approach and attention to detail. Thanks to Ivon, I feel confident that I have the best coverage for my vehicle. Highly recommend her to anyone looking for an insurance agent who genuinely cares!"
We responded:
"Emanuel, Thank you for sharing your positive experience with Ivon! I'm glad to hear that she was responsive and took the time to understand your needs. It's wonderful that her expertise and clear explanations made the process easier for you. We appreciate your recommendation and are happy that you feel confident with your auto coverage. If you need any further assistance, our office is always here to help. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"