State Farm® Insurance Agent Derrick Spencer

"My situation was handled by a service representative named Dina who was very knowledgeable of her job, and patient with my slow response in getting the information needed to resolve my issue. The termination date is the 19th and again, thank you for everything!"

"Melanie went above and beyond to help me get my policy renewed at a better price. She was incredibly helpful, responsive, and made the whole process easy. I really appreciate her dedication and support. :)"

"My name is Brian, I had the pleasure of working with Ed. He was awesome and very informative. He answered all of our questions and put together a great quote for us. We would definitely recommend him to our friends and family. Thank you Ed!"

"This is by far the best place to get your insurance coverage, I have been with Statefarm for 20 plus years. I dealt with a agent who didn’t care to return calls so I left, my coverage was not the same and my bill was higher so I came back to State Farm but requested a different agent, everything has been amazing since being with Derek’s office. These people love their job and they are really good at it! I can honestly say that every time I call they take the time to explain everything to me regardless of it being 5 minutes till closing."

"Alicia helped me with my account error and followed up with me to make sure it was completed. Appreciate her help!"

"This office is fantastic! I'm moving from out of state and was lucky to randomly speak with the most helpful, welcoming person ever while setting up my home policy. Rebecca went through all my coverages with me and explained everything in detail. She even went out of her way to find answers to all my needy questions. Rebecca definitely knows her stuff and provided exceptional customer service. If you need anything, she's your first call. Also State Farm was significantly better priced than the competitors."

"I have been with Derrick Spencer’s Agency since 2011. His Agency and staff not only meets my customer service expectations but exceeds! I recently needed a policy put together and Jesus listened to what I was looking for and helped pull it all together! Very knowledgeable, answered questions in detail, and his follow-up and turn around time was unmatched. Big Thank You to Jesus!!"

"Ivonne great customer service, got me a killer rate"

"Melanie, she was a very good person and she is a very friendly lady. I can recommend her and everyone who has been working with her. She is a great person and supportive person. I really appreciate her and her work ethic."

"I came in today with a few items I needed with My insurance and was very impressed with the help that Melanie gave Me . I hard to come by good customer service ."

"Melanie was super kind and helpful. Honestly this location as superb customer service."

"The ladies at Derrick Spencer’s firm are excellent in customer service, especially Blanca. They are responsive, they call when something is needed; they don’t slack. I’m glad I chose this Black man owned business to support. It’s my first month and so far so good. My rate is good compared to other places I got quotes from. I’m happy to be contributing to my community."

"Alicia was great she really helped me out I had a really good conversation about my situation great office"

"Michelle was and is still really helpful! Salute to her"

"Hola Alicia muchas gracias resivi toda la información correctamente. Muchísimas Gracias de nuevo. Y muy eficiente en tu trabajo."

"Alicia provided exceptional service when I called to update my auto insurance policy. I added a new car and removed an existing one. Alicia explained the information accurately and thoroughly. She answered all my questions with confidence. Pleasure talking to her."

"I would like to thank Ivonne E. for helping me out switch from another insurance company for my vehicles and home insurance! It was a smooth process and was able to accommodate my busy schedule. Thank you again!"

"Michelle is considerate, friendly and helpful"

"Melanie's assistant with my questions was exceptional! She was professional, polite and precise. It was a pleasure having her handle my concerns. I would definitely enjoy her assistant again."

"Meanie was very pleasant and helpful. Thank you!"

"Michelle E did a Great job with getting my quotes & very easy to work with & was not in a hurry!!"

"Me and my parents have been with Derrick Spencer’s agency for well over 5 years now. I don’t have any complaints! Every time I call with questions the team does a great job answering them or assisting in anyway they can. Melanie helped me out with something this past week and was great!! Thank you :)"

"My agent Michelle was amazing got me in and out in less than 20 minutes and got me the coverage that I needed for my car and my apartment thank you guys again"

"I just want to say how sweet and amazing Melanie was on assisting me today, I couldn’t be any happier. Thank you!"

"Melanie was outstanding and was a great big help thank you Melenie,"