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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gerald Daniels

Gerald Daniels

February 14, 2025

5  out of  5
rating by Gerald Daniels
"I want to send a special thank you to Ivonne for her knowledge and expertise. Very professional, went above my expectations. Thank you again"
We responded:
"Thank you, Gerald, for sharing your experience! I'm delighted to hear that Ivonne's knowledge and professionalism exceeded your expectations. We truly appreciate your kind words and are here to assist with any future needs."
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Ade

February 13, 2025

5  out of  5
rating by Ade
"I WOULD LIKE TO SHOUTOUT ELIZABETH! SHE IS SO HELPFUL AND VERY EASY TO COMMUNICATE WITH! GIVE HER A RAISE!!!"
We responded:
"Thank you, Ade, for your enthusiastic feedback! I'm delighted to hear that Elizabeth has been so helpful and easy to communicate with. We truly appreciate her dedication and are grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Ghebrehiwet Ghirmai Ghirmai

Ghebrehiwet Ghirmai Ghirmai

February 11, 2025

5  out of  5
rating by Ghebrehiwet Ghirmai Ghirmai
"Topaz is a nice lady and she gave me wonderful service today. Everybody in this office is amazing. I am glad to be back. I am happy to be part of this office!"
We responded:
"Thank you, Ghebrehiwet, for sharing your experience! I'm delighted to hear that Topaz provided you with wonderful service and that you feel welcomed by everyone in our office. We're grateful to have you as part of our community. If you need anything in the future, feel free to reach out!"
Profile photo of cindy wilson

cindy wilson

February 7, 2025

5  out of  5
rating by cindy wilson
"Hilda is amazing she always helps me understand my policies."
We responded:
"Thank you, Cindy! I'm delighted to know that Hilda has been so helpful in explaining your policies. We're grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Jennifer Savage

Jennifer Savage

February 6, 2025

5  out of  5
rating by Jennifer Savage
"Alicia in your office was very knowledgeable and helpful with multiple things this morning! Keep her around🤩. Professional as well and great personality and attitude!"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm glad Alicia was able to assist you with such professionalism and a positive attitude. We truly appreciate having her on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Diego Mendoza Sotelo

Diego Mendoza Sotelo

January 31, 2025

5  out of  5
rating by Diego Mendoza Sotelo
"Ivonne was very helpful! 😀"
We responded:
"Thank you, Diego! I'm glad to hear Ivonne was able to assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Gary Wilson

Gary Wilson

January 29, 2025

5  out of  5
rating by Gary Wilson
"I recently relocated to Laveen from southern California and needed Auto Insurance in Az. I was having some sticker shock at the cost of Auto Insurance in Az and did some calling around. I called Derrick Spencer's office and was connected with Ivonne Espinoza. My initial conversation was extremly helpful, she helped guide me through the transition to Az and to State Farm along with all of my options for multiple policies. I cannot begin to tell you how much that first interaction impressed me. During the transition I had several follow up conversations with Ivonne and she was always responsive and had the answer to my questions. Today I met Ivonne in her office and now have coverage on my vehicle. I walked away from our meeting impressed by her professionalism, communication skills in explaining the new policy, and ensuring I could trust Derrick Spenser's office to handle all of my insurance needs. From my experience you can not go wrong with Ivonne at Derrick Spencers ."
We responded:
"Thank you, Gary, for sharing your experience! I'm glad Ivonne was able to assist you with your transition to Arizona and help you navigate your insurance options. It's wonderful to know that her professionalism and communication skills left such a positive impression. We're here to support all your insurance needs, so feel free to reach out anytime. Welcome to Laveen!"
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ME. E.

December 30, 2024

1  out of  5
rating by ME. E.
"Please stop contacting me. You do not need to call me and send me texts and emails every day. I'm ignoring you because I did not like your policy premium..."
We responded:
"Thank you for your feedback. We understand your frustration, and we apologize for any inconvenience caused. Please note that without the name or contact information of the customer, we are unable to identify and remove you from our contact list. If you could provide us with a name or phone number, we would be more than happy to assist you in resolving this issue promptly. Thank you for giving us the opportunity to address your concern."
Profile photo of Brian D

Brian D

December 23, 2024

5  out of  5
rating by Brian D
"Great customer service and greats savings"
We responded:
"Thank you, Brian, for your positive feedback! I'm glad to know you appreciated our customer service and the savings we offer. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Salvador Martinez

Salvador Martinez

December 19, 2024

5  out of  5
rating by Salvador Martinez
"Really good service Ivonne Espinoza will attend you 👍🏻"
We responded:
"Thank you, Salvador! I'm glad to know that Ivonne provided you with such good service. We appreciate your feedback and look forward to assisting you with any future needs. Don't hesitate to reach out if you have any questions!"
Profile photo of Jose Hernandez

Jose Hernandez

December 18, 2024

5  out of  5
rating by Jose Hernandez
"Ivonne was able to help me get cheaper car insurance and lower my insurance on my house by bundling. Thank you for all of your help!!"
We responded:
"Thank you, Jose! I'm glad to hear that Ivonne was able to assist you in finding more affordable options by bundling your insurance. We appreciate your feedback and are here for any future needs or questions you might have. Feel free to reach out anytime!"
Profile photo of Nichole Gilbert

Nichole Gilbert

November 30, 2024

5  out of  5
rating by Nichole Gilbert
"Long story short I recently got out of a long term relationship and was under the impression he was still making the auto insurance payment come to find out just two days ago via DMV letter, I do not and my registration will be suspended in 2 days. I reached out to Derrick and his team and they jumped right on it even on their day off today. Got my auto insurance back up and running with Hilda AND cheaper than Progressive! So grateful for you guys!! Thank you for taking the time to help me! Highly recommend this group! 10/10!"
We responded:
"Nichole, thank you for sharing your experience! I'm glad our team, especially Hilda, could assist you promptly and efficiently, even on our day off. It's wonderful to know we could help you get your insurance back on track and save you money. Your recommendation means a lot to us. If you need anything else, we're here to help!"
Profile photo of Pj Ridley

Pj Ridley

November 21, 2024

5  out of  5
rating by Pj Ridley
"When i was looking for insurance i found state farm had the best pricing for the best insurance. Ivonne helped me out with everything and did a fantastic job coaching me thru everything. I appreciate her for all her time and dedication to the job!"
We responded:
"Ivonne and our team are grateful for your kind words, Pj! We're happy to know you found the best pricing and coverage with State Farm. Ivonne's dedication and guidance are truly commendable, and we're glad she could assist you so well. If you have any future questions or need further assistance, our office is here for you. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Kevin Tardi

Kevin Tardi

November 20, 2024

5  out of  5
rating by Kevin Tardi
"- phenomenal patience and explanation of options, I’d recommend to anyone"
We responded:
"Kevin, thank you for your kind words! I'm glad you appreciated the patience and detailed explanations of your options. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
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#NoFears

November 19, 2024

5  out of  5
rating by #NoFears
"Excelente servicio Yuridhia muy atento, cordial y amable, ayuda a resolver todas tus dudas y buenos consejos"
We responded:
"¡Gracias por su reseña excepcional! Yuridhia es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Jessie “BayMax”

Jessie “BayMax”

November 15, 2024

5  out of  5
rating by Jessie “BayMax”
"I can't say enough good things about my experience with Ivonne Espinoza! From the moment I reached out for help with my insurance needs, she has been nothing short of exceptional. Ivonne went above and beyond in every aspect of the process. She dedicated countless calls to ensure I thoroughly understood every detail and worked tirelessly to find the best policy tailored to my unique needs. What really stood out to me was her warmth and kindness. Ivonne made what could have been a stressful experience not only manageable but truly enjoyable. She approaches her work with such passion, demonstrating a deep knowledge of the industry that eased all my worries. I wholeheartedly recommend Ivonne to anyone seeking insurance. She’s a true gem in the field, and I feel lucky to have had her assistance. If you want someone who genuinely cares about her clients and is committed to finding the best solutions, look no further! Thank you, Ivonne, for all your hard work—you’re amazing! 🌟"
We responded:
"Jessie, Thank you for sharing your wonderful experience with Ivonne! I'm glad to hear how her dedication and expertise made your insurance process smooth and enjoyable. Ivonne's warmth and commitment to her customers truly shine through in your review, and it's fantastic to know she was able to address all your needs so effectively. We appreciate your recommendation and are always here to assist with any future insurance needs you may have. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Robert Pimentel

Robert Pimentel

November 12, 2024

5  out of  5
rating by Robert Pimentel
"Ivonne is Very nice and professional"
We responded:
"Thank you, Robert! I'm glad to hear that Ivonne provided you with such professional and friendly service. We appreciate your feedback and look forward to assisting you with any future needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Imani Deleon

Imani Deleon

November 8, 2024

5  out of  5
rating by Imani Deleon
"Hey, Blanca saved me a bunch of cash. If you are military and want to get real insurance for a reasonable price without seeming like your buying your car again hit up Blanca with state farm. This lady was able to take my type of driving and saving me way more with all my insurances all together and I appreciate that this company didn't just take advantage of me because I am a US veteran. If you are a veteran 💪 I would recommend Blanca @state farm. The girl will have money back in your pockets where they belong for the best type of plan catered to you. I appreciate you Blanca. You did that and she was quick n thorough. The most time went into her looking where she can save me money."
We responded:
"Shawnell, thank you for sharing your experience! I'm glad Blanca could assist you in saving money on your insurance while providing the coverage you need. It's wonderful to know that she was thorough and quick in finding the best plan for you. We truly value our veterans and aim to offer the best service possible. If you need any further assistance, feel free to reach out. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Sergio Pacheco

Sergio Pacheco

October 29, 2024

5  out of  5
rating by Sergio Pacheco
"Getting insurance is something that is always nerve wrecking, but this wasn’t the case with Ivonne. She was very informative and patient and truly showed that she cared about making sure my policy fits me. People like Ivonne are few and far between and she is a blessing to everyone she comes in contact with. I can’t thank her enough for helping me make these difficult decisions in my life. I’m almost 3 years sober and my life is finally coming together and I’m glad to make Ivonne and State Farm a part of my story."
We responded:
"Sergio, thank you for sharing your experience! I'm glad to hear that Ivonne made the process of getting insurance less nerve-wracking for you. Her dedication to ensuring your policy fits your needs and her genuine care are qualities we truly value. Congratulations on your sobriety milestone, and we're honored to be a part of your journey. If you ever need further assistance, our office is here for you. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Tony Silavong

Tony Silavong

October 29, 2024

5  out of  5
rating by Tony Silavong
"Very good experience. Was very quick and helpful. Ivonne Espinoza was the person who helped me. Very good customer service."
We responded:
"Thank you, Tony! I'm glad you had a very good experience with us. Ivonne is indeed a valuable part of our team, and it's wonderful to know she provided you with quick and helpful service. We appreciate your feedback and look forward to assisting you with any future needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Eric Solvesky

Eric Solvesky

October 23, 2024

1  out of  5
rating by Eric Solvesky
"I've been with my current State Farm agent for 30 years. Home and 5 vehicles. I called this office because I recently moved to Laveen, but mostly because I have been getting poor communication from my current agent. After a couple of phone conversations, I provided all of my policy numbers and was promised a call back the same day. Two days later I called THEM back, and was told that I need to go to the website and do x, y, and z. Maybe it's just time to move on from State Farm."
We responded:
"Eric, thank you for taking the time to share your experience. I’m genuinely sorry to hear about the communication issues you faced. Our goal is to provide prompt and clear service, and it’s disappointing to know we fell short. Your feedback is invaluable, and I assure you we’ll address this internally. If you have any further questions or need assistance, please don’t hesitate to reach out to our office. We’re here to help! - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Rebecca Murillo

Rebecca Murillo

October 17, 2024

5  out of  5
rating by Rebecca Murillo
"Topaz was great setting up with my new policy after having a terrible experience with another insurance company. Thanks Topsz"
We responded:
"Rebecca, thank you for your wonderful review! I'm happy to hear that Topaz was able to assist you with setting up your new policy. We're grateful to have Topaz on our team, and it's great to know she made a positive impact. If you have any further questions or need assistance, feel free to reach out anytime! - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Tomas vargas

Tomas vargas

October 11, 2024

5  out of  5
rating by Tomas vargas
"first of all I would like to Thank Sonny Wadhwa he was very helpful and informative he was able to provide all the information I needed."
We responded:
"Thank you, Tomas, for your wonderful review! I'm glad Sonny was able to provide you with the information you needed. We appreciate your kind words and are always here to help with any future questions or needs. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"
Profile photo of Arlene Gandara

Arlene Gandara

October 10, 2024

5  out of  5
rating by Arlene Gandara
"I had a very great experience with Sonny he took care of my problem ..he was great..."
Profile photo of Abby Mitchell

Abby Mitchell

October 7, 2024

5  out of  5
rating by Abby Mitchell
"Sonny was extremely helpful and knowledgeable regarding our insurance. He was able to get us home and automobile insurance bundle. Thanks again Sonny!"
We responded:
"Abby, thank you for your wonderful review! I'm happy to hear that Sonny was able to assist you with your home and automobile insurance bundle. Your satisfaction is important to us, and we're grateful for your trust in our services. If you have any further questions or need assistance in the future, our office is always here to help. - Derrick Spencer - State Farm Insurance Agent, Laveen, AZ"