State Farm® Insurance Agent Derrick Spencer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Flores
September 17, 2026
5
out of
5
rating by Andrew Flores
"Great Service and really great help. I appreciate Melanie Espinoza for all her help with managing my claim and providing me the information I needed on my insurance policy. State Farm is a great 👍"
Angelica Montoya
September 14, 2026
5
out of
5
rating by Angelica Montoya
"Melanie has excellent customer service skills!"
We responded:
"Angelica, thank you for taking the time to leave us a review! I'm happy to hear that Melanie provided you with excellent customer service. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Joanie Smock
September 11, 2026
5
out of
5
rating by Joanie Smock
"Michelle was great ! Very informative and saved me about $1500 a year!"
We responded:
"Joanie, thank you for taking the time to leave us a review! I'm happy to hear that Michelle was able to provide you with the information you needed and help you save a significant amount on your insurance. We're here to make sure you have the best experience possible. Feel free to reach out if you need anything else!"
Daniel
September 9, 2026
5
out of
5
rating by Daniel
"Michelle was great to work with, she was on top of things and was able to get me a great price I would definitely work with her again."
We responded:
"Thank you, Daniel! I'm happy to hear that Michelle provided you with excellent service and found a great price for you. We look forward to working with you again. Let us know if we can help with anything else!"
Brenda Lara
September 4, 2026
5
out of
5
rating by Brenda Lara
"I’ve been with State Farm and Derrick Spencer’s office for over 15 years, and I can honestly say I’ve never had any issues. Derrick and his staff have always been amazing and have taken great care of me over the years.
Today, I had the pleasure of speaking with Ron, and I was very impressed with his service. He took the time to answer all of my questions in detail, really listened to what I needed, and was able to find the right options for me while staying within my budget.
Ron definitely knows his stuff! If you’re looking for someone who is knowledgeable, helpful, and actually takes the time to make sure you understand your options, I highly recommend giving him a call. You won’t be disappointed!"
We responded:
"Brenda, thank you for taking the time to leave us a review! I'm so happy to hear that you've had such a positive experience with our office over the years. It's wonderful to know that Ron was able to assist you effectively and provide the detailed service you deserve. We truly appreciate your recommendation and your continued trust in us. Feel free to reach out if you need anything else!"
Dulce Dominguez
August 28, 2026
5
out of
5
rating by Dulce Dominguez
"Buenos dias Alicia me ayudo y fue muy amable y aclaro mis preguntas exelente servicio"
We responded:
"¡Gracias por tu reseña, Dulce! Me alegra saber que Alicia pudo ayudarte y que recibiste un excelente servicio. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Nancy Renteria
August 26, 2026
5
out of
5
rating by Nancy Renteria
"We where treated with respect and courtesy. I received alot of information and discount on bundle car and Home."
We responded:
"Thank you, Nancy! I'm happy to hear you felt respected and well-informed during your visit. It's great that you were able to take advantage of the bundle discount for your insurance. We're always here to help if you need anything else!"
Larena Beal
August 21, 2026
5
out of
5
rating by Larena Beal
"I just spoke with Alicia for some account updates for our homeowners insurance. She was fabulous!!! Thank you!"
We responded:
"Larena, thank you for taking the time to leave us a review! I'm happy to hear that Alicia was able to assist you with your insurance updates. We appreciate your feedback and support. Let us know if we can help with anything else!"
Becky Holsen
August 19, 2026
5
out of
5
rating by Becky Holsen
"Brianna was wonderful! Answered all my questions and saved me $80 a month compared to my previous auto policy. I can't say enough about how thankful I am to have found them!"
We responded:
"Thank you, Becky! I'm so happy to hear that we were able to assist you and help you save on your policy. We're grateful to have you with us. Feel free to reach out if you need anything else!"
Tricia Linley
August 18, 2026
5
out of
5
rating by Tricia Linley
"Michelle is an absolute angel. So helpful, thoughtful, kind and patient. I appreciate her so much!"
We responded:
"Thank you, Tricia! I'm really happy to hear that Michelle made such a positive impact with her helpful and thoughtful service. We appreciate your kind words and are glad to have you with us. Feel free to reach out if you need anything else!"
Frank Celaya
August 14, 2026
5
out of
5
rating by Frank Celaya
"Michelle was on it, got a great price on auto insurance for both the vehicles. Thankyou"
We responded:
"Frank, thank you for taking the time to leave us a review! I'm glad Michelle was able to help you find a great price for your insurance. We appreciate your support!"
Mike Jones
August 10, 2026
1
out of
5
rating by Mike Jones
"Terrible. just pick a different agent, you can do it online."
We responded:
"Mike, thank you for reaching out. We take customer feedback very seriously, but after searching our database, we have no record of a client or interaction under your name. It's possible this review was intended for a different location or business. If you did speak with our team under a different name or need assistance with your insurance, please feel free to contact Derrick or our office directly so we can look into this for you."
martin acosta
August 10, 2026
1
out of
5
rating by martin acosta
"Very bad agent. Will waste your time."
We responded:
"Martin, thank you for reaching out. We take customer feedback very seriously, but after searching our database, we have no record of a client, policy, or interaction under your name. It is possible this review was intended for a different location or business. If you did speak with our team under a different name or need assistance with your insurance, please feel free to contact our office directly so we can look into this for you."
Fernando Pina
August 8, 2026
5
out of
5
rating by Fernando Pina
"Jesus was top notch in helping me and the family out on switching over for auto and Home insurance. I have to say, he will work and find ways to make time for you as he did with my schedule being busy during his operational hours. I appreciate him and would recommend him!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Lesly Vazquez
August 7, 2026
5
out of
5
rating by Lesly Vazquez
"Thank you Jacky for the great customer service . No complaints at all keep it up!"
We responded:
"Wow, thank you for the 5-star review, Lesly! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
DANN IN
August 7, 2026
5
out of
5
rating by DANN IN
"I’ve had an excellent experience with State Farm, and I especially want to recognize Melanie for her outstanding customer service. She is professional, friendly, knowledgeable, and always willing to take the time to answer my questions and make sure everything is taken care of.
Melanie made the entire process easy and stress-free, and I truly appreciate how responsive and helpful she has been. It’s great to have someone you can trust and rely on when it comes to something as important as insurance.
I highly recommend State Farm, and especially Melanie, to anyone looking for great coverage and exceptional customer service. Thank you, Melanie, for all your help!"
We responded:
"Thank you so much for your wonderful feedback of us here at Derrick Spencer’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Derrick Spencer’s Insurance Team "
Jonathan
August 7, 2026
5
out of
5
rating by Jonathan
"Thanks to Jacky for her excellent customer service & assisting me with my policy"
We responded:
"Jonathan, sounds like Jacky took great care of you! We appreciate you recognizing her customer service and the help she provided with your policy. Thanks for taking the time to share your experience with us!"
Tashiana Gayles
August 7, 2026
5
out of
5
rating by Tashiana Gayles
"Melanie was wonderful to work with very knowledgeable and professional. She help complete my request in one call with very little wait time and talked with me about additional products available for my benefit. Thank you Melanie"
We responded:
"Tashiana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Jake M
August 7, 2026
5
out of
5
rating by Jake M
"Jacky is very attentive and helpful, highly recommend this agents office !"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Laveen insurance team. "
leoncio lizarraga
August 7, 2026
5
out of
5
rating by leoncio lizarraga
"Thanks to Jacky at State Farm. In Laveen for being such a great help with my insurance policy."
We responded:
"Wow, thank you for the 5-star review, leoncio! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Vane Vega
August 6, 2026
5
out of
5
rating by Vane Vega
"Ms. Melanie Rojas was such a professional and dedicated person that helped me through all my requests and questions and took care of my concerns and business needs it’s such a great feeling to have someone who understands and cares about you and your business and family it’s always a great pleasure working together thank you again Melanie 🙏🏻"
We responded:
"Wow, thank you for the 5-star review, Vane! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Flor Hernandez
August 5, 2026
5
out of
5
rating by Flor Hernandez
"Armando y Jacky son muy amables me gusta como me atendieron"
We responded:
"Gracias por tu comentario, Flor. Nos alegra saber que Armando y Jacky te atendieron de manera amable. Si necesitas más ayuda con tus seguros, no dudes en contactarnos."
Jaffee Riedel
August 5, 2026
5
out of
5
rating by Jaffee Riedel
"This place is the best I spoke to Melanie, she answered all my questions, I that’s why I got back to Derrick Spencer State Farm’s Agents because they always know what they’re doing!"
We responded:
"Jaffee, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Derrick Spencer and Team "
Charles Romero
August 5, 2026
5
out of
5
rating by Charles Romero
"Just switched from GEICO to State Farm. Jacky & Armando have been such a great help with my car insurance & life insurance policies. Would highly recommend anyone looking for any insurance to go to State Farm on 51st & Baseline."
We responded:
"Thank you so much for your kind review, Charles! If you need insurance assistance, we are just an email or call away! - Derrick Spencer, your State Farm Agent "
Vagabonds Antiques and Curiosities
August 5, 2026
5
out of
5
rating by Vagabonds Antiques and Curiosities
"This office is great. I spoke with Jacky today. She set my mind to ease and made sure Hildy gave me a call regarding my business policy needed changes."
We responded:
"Vagabonds, thank you for the amazing review! Our Laveen insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Derrick Spencer, your State Farm Agent "