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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carlos Jakobs

September 12, 2023

5  out of  5 rating by Carlos Jakobs
"Unique service and highly committed to providing the best offers! Thank u very much"

Tumara Peoples

July 24, 2023

5  out of  5 rating by Tumara Peoples
"Yvonne always gets the job done and makes sure I have what I need. Great business"

Derrick Jones

July 20, 2023

1  out of  5 rating by Derrick Jones
"I don't even know where to start, but my experience with this particular State Farm Agency wasn't great at all for the short time it lasted. I had multiple issues with getting the proper insurance documents from them to operate as a commercial driver. I've called, emailed and even went to the branch and every time it was an issue with them properly adding drivers, getting me the correct forms, and even when I just canceled the policy they mentioned a whole different vehicle on my policy that didn't belong to me. They couldn't find my policy number at one point. They called and said they no longer covered the type of insurance I was paying for and when I asked them to cancel my policy they said call back when I got insured with another company for the type of commercial insurance I needed. So I asked if yal don't cover this type of insurance, that I need, why won't yal just remove me. I realized they didn't because a few days later they charged me. I wasn't happy with this insurance agency at all. I have had commercial insurance for my other business with a different company and never had this type of experience/treatment. The only reason I wasn't with my previous insurance agency is because they didn't have a market for the particular commercial insurance I needed to operate."

Tamm Fields

May 23, 2023

5  out of  5 rating by Tamm Fields
"I have been with State Farm for many years and the Insurance Reps go above and beyond there duties to help you save money and make you feel secured with coverage that your receiving. Hilda was doing so much to help me with some situations that I encountered. They always make you feel like family."

Lizette Rubio

April 16, 2023

5  out of  5 rating by Lizette Rubio
"I've been apart of the state farm Derrick Spencer family since I was 13 with my life policy my mom got for me and even when I got my first car I've been with him ever since he's always made sure he has an amazing staff to be there for all of his clients he's always made my entire family and I feel like we are family to him as well with how amazing they take car of us and our insurance (homeowners, renters, car, and life) needs! Thanks again Derrick and staff always have love and appreciation for you all!"

Dameion Williams

April 14, 2023

5  out of  5 rating by Dameion Williams
"I’ve been back and forth with insurance policies all over the valley and finally found a home where Derek and his staff really takes care of you. Especially Ivonne, she took time to listen to what I needed when it came to having insurance and the rest was history!! Thank you Ivonne for making me feel like we are BFF’s! and making sure my family is always safe 😁"


April 11, 2023

5  out of  5 rating by toni
"Amazing customer service. I called in and was so upset and ready to switch but I had the best Agent who was so patient and was determined to fix the issue to make things right. She really went above and beyond . I am not only satisfied with this resolution, I am impressed! 5 well earned stars!"

Morris Johnson

April 6, 2023

5  out of  5 rating by Morris Johnson
"I have been with Derrick Spencer since I moved here from Chicago. Good experience, always helpful, and friendly environment."

Tahini Doversola

March 22, 2023

1  out of  5 rating by Tahini Doversola
"Needed to place a star in order to write a review. My insurance increased after 35 years of being a loyal customer of State Farm. I phone my assigned office Derrick Spencers State Farm in Laveen, Arizona. No accidents no tickets and yet my premium is raised. No I’m not old and aged so that’s not a factor. I spoke to Pascual there at State Farm office in Lavern Arizona. He said “gas is going up and that has something to do with your increase”???? Really. Needless to say I just terminated my affiliation with this office. Not acceptable and the other encounters I have previously have beensimilar. I’m out. I suggest going to a different office, there’s many in Arizona."

Samuel Snyder

February 24, 2023

5  out of  5 rating by Samuel Snyder
"Ivonne Espinoza REALLY needs a raise. She went up and beyond the any expectations. This was one of the best interactions with an insurance company I have ever had in my life and I am older too! LOL Thanks again Barry"

Kahamal Robinson

February 22, 2023

5  out of  5 rating by Kahamal Robinson
"Ivonne is a fantastic insurance agent; so helpful and knowledgeable every step of the way in helping me choose the right Insurance plan. Highly recommend!"

Sharon Olsen

January 15, 2023

1  out of  5 rating by Sharon Olsen
"- ZERO Stars - Are you ALL dealing with the SAME Derrick Spencer office that you gave 4 or more stars to?????? This office has been nothing but a headache from the time we have been with them. When we have had to ask/request for help with certain issues that come up, the response is ALWAYS, "No! We cannot do that!" or "No! We will NOT do that!" or "No! We will not be able to accommodate you for that!" or "NO! We only want exact change for a cash payment but we don't take "Coins!" What??? Please don't tell me You ALL are not having the same responses! (?)"

alicia kohls

January 10, 2023

5  out of  5 rating by alicia kohls
"Happy with my experience so far. Thank you for helping me find the most affordable car insurance options."

Fernando Luna

December 12, 2022

5  out of  5 rating by Fernando Luna
"Very easy process! Answered all of our questions and not only helped us out with what we were looking for but helped us out with a lot more than expected definitely recommend this team and thank you Ivonne for helping me out!"

Candy Bryan

December 12, 2022

5  out of  5 rating by Candy Bryan
"I appreciate everyone there. I love the bundle coverage and having discounts because I'm a good driver. Thank you."

Yolanda Amaya

November 29, 2022

5  out of  5 rating by Yolanda Amaya
"Thanks to Hilda who went above and beyond to assist me with my insurance needs . She was able to find me better coverage and beat my previous policy ! Thanks again for all your help Hilda !"

Shantoya Glascoe

November 15, 2022

5  out of  5 rating by Shantoya Glascoe
"Thank you Ivonne, for helping me find the best policy to fit my needs. I appreciate you being thorough patient, professional and kind."

gordo Jimenez

November 12, 2022

5  out of  5 rating by gordo Jimenez
"Very friendly people at this office. Spoke to Ivonne and she was very helpful with getting us a new auto and renter insurance policy. Was super easy to deal with and answered all the questions me and the wife had. Switched from Allstate (wasn't in good hands) had way less coverage and was paying almost double. I would recommend give this office a call and see what they can save you!"

አምቼው ከ ኤርትራ

November 10, 2022

5  out of  5 rating by አምቼው ከ ኤርትራ
"Gracie, is very nice and extremely helpful she was able to assist me with setting up my account on autopay. She’s very patient. :)"

Jaden Galindo

November 7, 2022

5  out of  5 rating by Jaden Galindo
"The whole team was very nice and prompt to help me with my issues. They offered me fast and friendly service over the phone. Gracie was especially patient with me when receiving my payment information.Thx"

Helen Vervinck

November 4, 2022

5  out of  5 rating by Helen Vervinck
"I'd like to give a shout out to Pascual. This man was patient and persistent to get me the best value he could for two vehicles and an RV. Truly - five stars for this agent!"

Alicia Juarez

November 4, 2022

5  out of  5 rating by Alicia Juarez
"I was hesitant in getting life insurance quotes because its a scary thing having to think of the possibility of requiring this type coverage, but Ivonne made the whole experience comfortable. I was able to make a clear decision on what I thought my insurance should look like. Ivonne was patient and knowledgeable and super easy to talk to. She made the whole process comfortable. Thank you Ivonne."

Karina Dominguez

November 4, 2022

5  out of  5 rating by Karina Dominguez
"I have been a policy holder for over 20 years and I can honestly say I'm not switching to another company. Derrick and his staff are so friendly and family oriented. I have never had any issues with claims. I can email Hilda at any given time and she responds promptly. They have great rates, I have no complaints. Keep up the great work!"

Veda Sorenson

November 3, 2022

5  out of  5 rating by Veda Sorenson

Sylvester Brown

November 3, 2022

5  out of  5 rating by Sylvester Brown
"Gracie,is friendly and helpful always a pleasure to see"