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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Samuel Snyder

February 24, 2023

5  out of  5 rating by Samuel Snyder
"Ivonne Espinoza REALLY needs a raise. She went up and beyond the any expectations. This was one of the best interactions with an insurance company I have ever had in my life and I am older too! LOL Thanks again Barry"

Kahamal Robinson

February 22, 2023

5  out of  5 rating by Kahamal Robinson
"Ivonne is a fantastic insurance agent; so helpful and knowledgeable every step of the way in helping me choose the right Insurance plan. Highly recommend!"

Alexandra Ochoa

January 31, 2023

5  out of  5 rating by Alexandra Ochoa
"Gracie was really kind and very helpful really great service"

Sharon Olsen

January 15, 2023

1  out of  5 rating by Sharon Olsen
"- ZERO Stars - Are you ALL dealing with the SAME Derrick Spencer office that you gave 4 or more stars to?????? This office has been nothing but a headache from the time we have been with them. When we have had to ask/request for help with certain issues that come up, the response is ALWAYS, "No! We cannot do that!" or "No! We will NOT do that!" or "No! We will not be able to accommodate you for that!" or "NO! We only want exact change for a cash payment but we don't take "Coins!" What??? Please don't tell me You ALL are not having the same responses! (?)"

alicia kohls

January 10, 2023

5  out of  5 rating by alicia kohls
"Happy with my experience so far. Thank you for helping me find the most affordable car insurance options."

Fernando Luna

December 12, 2022

5  out of  5 rating by Fernando Luna
"Very easy process! Answered all of our questions and not only helped us out with what we were looking for but helped us out with a lot more than expected definitely recommend this team and thank you Ivonne for helping me out!"

Candy Bryan

December 12, 2022

5  out of  5 rating by Candy Bryan
"I appreciate everyone there. I love the bundle coverage and having discounts because I'm a good driver. Thank you."

Yolanda Amaya

November 29, 2022

5  out of  5 rating by Yolanda Amaya
"Thanks to Hilda who went above and beyond to assist me with my insurance needs . She was able to find me better coverage and beat my previous policy ! Thanks again for all your help Hilda !"

Shantoya Glascoe

November 15, 2022

5  out of  5 rating by Shantoya Glascoe
"Thank you Ivonne, for helping me find the best policy to fit my needs. I appreciate you being thorough patient, professional and kind."

gordo Jimenez

November 12, 2022

5  out of  5 rating by gordo Jimenez
"Very friendly people at this office. Spoke to Ivonne and she was very helpful with getting us a new auto and renter insurance policy. Was super easy to deal with and answered all the questions me and the wife had. Switched from Allstate (wasn't in good hands) had way less coverage and was paying almost double. I would recommend give this office a call and see what they can save you!"

አምቼው ከ ኤርትራ

November 10, 2022

5  out of  5 rating by አምቼው ከ ኤርትራ
"Gracie, is very nice and extremely helpful she was able to assist me with setting up my account on autopay. She’s very patient. :)"

Jaden Galindo

November 7, 2022

5  out of  5 rating by Jaden Galindo
"The whole team was very nice and prompt to help me with my issues. They offered me fast and friendly service over the phone. Gracie was especially patient with me when receiving my payment information.Thx"

Helen Vervinck

November 4, 2022

5  out of  5 rating by Helen Vervinck
"I'd like to give a shout out to Pascual. This man was patient and persistent to get me the best value he could for two vehicles and an RV. Truly - five stars for this agent!"

Alicia Juarez

November 4, 2022

5  out of  5 rating by Alicia Juarez
"I was hesitant in getting life insurance quotes because its a scary thing having to think of the possibility of requiring this type coverage, but Ivonne made the whole experience comfortable. I was able to make a clear decision on what I thought my insurance should look like. Ivonne was patient and knowledgeable and super easy to talk to. She made the whole process comfortable. Thank you Ivonne."

Karina Dominguez

November 4, 2022

5  out of  5 rating by Karina Dominguez
"I have been a policy holder for over 20 years and I can honestly say I'm not switching to another company. Derrick and his staff are so friendly and family oriented. I have never had any issues with claims. I can email Hilda at any given time and she responds promptly. They have great rates, I have no complaints. Keep up the great work!"

Veda Sorenson

November 3, 2022

5  out of  5 rating by Veda Sorenson

Sylvester Brown

November 3, 2022

5  out of  5 rating by Sylvester Brown
"Gracie,is friendly and helpful always a pleasure to see"

Johnson Ngo

November 3, 2022

5  out of  5 rating by Johnson Ngo
"Gracie did good she helped with my payment! ☺️"

Arleetha Taylor

November 2, 2022

5  out of  5 rating by Arleetha Taylor
"I would like to take this moment to give a BIG shout out to HILDA!! I have had several encounters with Hilda over the years since I've been with State Farm. (10+ years) Non like my most recent one. I admire her commitment, dedication and work ethics. Hilda has always gone over and beyond her duties, to accommodate State Farm customers. Today was a great day! HILDA helped resolve a major issue I incurred with a claim. She kept me update thru out the day. She was patient and understanding, even with my frustrations. I sincerely hope that Hilda will continue her excellent work ethics in helping people like me."

Brittny Sosa

October 27, 2022

5  out of  5 rating by Brittny Sosa
"Called to make a payment, Grace made it very simple & easy. Great customer service!"

Mariel Dowell

October 25, 2022

5  out of  5 rating by Mariel Dowell
"Great office. Working with Hilda was a pleasure"

cordale brown

September 19, 2022

5  out of  5 rating by cordale brown
"Good for insurance"

Susan Johnson

September 17, 2022

5  out of  5 rating by Susan Johnson
"I highly recommend this office and I’ve specifically worked a lot with Blanca. I have 3 cars and house insurance plus my daughters have their auto and renters and ALL of our policies are at a better rate and more coverage than my last Essurance coverage. Not to mention the outstanding customer service."

David John

September 13, 2022

1  out of  5 rating by David John
"This is a classic bait and switch tactic. I was quoted a monthly premium by phone for auto insurance from agent Ms. Espinoza on 08/30/2022 for $32.11/month. 30 minutes after my credit card was charged for $32.11 Ms. Espinoza called me and informed that she gave me a discount that I was not entitled to and rate would be higher. I called back next day (08/31/2022) and informed Ms. Espinoza that I was no longer interested in doing business with State Farm .Despite cancellation the agency has not removed charge from my credit card. Horrible conduct from a State Farm Agency. I have filed a complaint with Better Business Bureau. 09/13/2022 Derrick Spencer - State Farm Insurance has left a response to my negative review of his "bait & switch" tactic at his State Farm Agency. He said "he wants to reach out. Let's go over the facts again. 08/30/2022: Ms. Espinosa (State Farm agent) calls me with a State Farm auto insurance quote of $32.11/month for desired coverage. I agree to start policy on Sept. 8th and she immediately charges my credit card for $32.11. Less than 30 minutes later Ms. Espinoza calls me & says that she gave me a discount that I was not entitled to and rate would be higher than $32.11/ month. On 08/31/2022 I sent State Farm Spencer Agency an e mail on Derrick Spencer website notification that the policy was a NO GO with higher rate and I was Cancelling. After the e mail I personally called Ms. Espinoza and informed her that "bait & switch" sales tactic was a non starter and had no interest in dealing with Derrick Spencer State Farm Agency. So by "reaching out" Mr. Spencer wants to keep (garnish) my $32.11 even after I cancelled via E mail & phone on 08/31.I have filed complaint with Better Business Bureau."

Deanna D

July 8, 2022

5  out of  5 rating by Deanna D
"I've been with state farm for a little while and there always so nice and patient, today I called forgetting I didn't have auto and Gracie helped me so sweet and nice on the phone thank you!"